Emergency Services in Dubai
Dubai's emergency services system offers rapid response via standardised numbers throughout the city. All services operate 24 hours daily. Emergency calls are handled in both Arabic and English.
| Service | Phone Number | Available |
|---|---|---|
| Police | 999 | 24/7 |
| Ambulance | 998 | 24/7 |
| Fire Department | 997 | 24/7 |
| DHA Emergency (Hospital) | 4313 6666 | 24/7 |
Save these numbers before your trip. For comprehensive medical guidance, review the healthcare in Dubai guide.
Tourist Helpline & Embassies
International visitors should keep contact details for their embassy or consulate on hand. Tourist safety in Dubai is excellent, but diplomatic assistance is available if needed.
- Tourist Helpline: [VERIFY]
- US Embassy: +971 (4) 309-4000
- UK Embassy: +971 (4) 309-4444
- Canadian Embassy: +971 (2) 616-6300
- Australian Embassy: +971 (4) 508-8000
- Indian High Commission: +971 (4) 335-1111
Essential Documents & Information to Keep Handy
Travellers visiting Dubai should maintain photocopies or digital scans of critical documents during their stay. Keep this information accessible at all times.
- Passport copy (separate from original)
- Visa or entry stamp number
- Travel insurance policy number and claims hotline
- Emergency contact numbers (family/friend outside UAE)
- Hotel contact details and room number
- Credit card company fraud hotlines
- Vehicle licence plate (if renting a car)
- Travel dates and flight confirmation number
Healthcare & Medical Emergencies
Medical emergencies in Dubai are handled by multiple hospitals offering world-class care. World-class healthcare facilities operate throughout the UAE, though tourists should carry travel insurance.
- American Hospital Dubai: 4-310-7000
- Canadian Hospital: 4-308-5000
- Emirates Hospital: 4-307-7777
- NMC Royal Hospital: 4-409-3333
- Pharmacy hotline (24/7): 4-342-5454
Non-Emergency Police & Legal Assistance
For non-urgent matters, visitors can contact Dubai Police on their non-emergency line or visit the nearest police station. Understanding Dubai's laws protects travellers from unintentional legal violations.
- Dubai Police (non-emergency): 4-609-6666
- Traffic Accidents Hotline: 901
- Police Report Centre (all districts): 4-609-6666
- Legal Aid: [VERIFY]
Ensure you review travel insurance options for Dubai before departure to cover medical and legal emergencies.
Important Contacts & Resources
Additional critical contacts for tourists include financial, transportation, and accommodation services available throughout Dubai.
- RTA (Dubai Transport): 8009090
- Dubai Taxi Corporation: 4-208-0608
- Etisalat (Telecom): 101 (customer service)
- du (Telecom): 155 (customer service)
- Dubai Municipality: 4-206-6666
- Lost & Found (Airport): 4-216-1111
FAQ — Emergency Numbers & Contacts
What is the police emergency number in Dubai?
The emergency police number in Dubai is 999. Operators speak Arabic and English. Calls are responded to 24 hours daily.
Do I need to keep my passport original or a copy with me?
Keep your original passport in a secure location (hotel safe or money belt). Carry a clear photocopy or digital scan for identification and emergencies. If your original is lost, contact your embassy immediately.
What should I do if I'm injured or ill in Dubai?
Call ambulance on 998 immediately. For non-life-threatening issues, visit the nearest hospital's emergency department or contact your hotel concierge for a local doctor. Ensure your travel insurance covers medical costs.
Are ambulances and hospitals expensive for tourists in Dubai?
Dubai hospitals offer excellent care but are expensive without insurance. Medical costs can exceed AED 5,000 (USD 1,361) for emergency treatment. Travel insurance is strongly recommended before arriving.
What is the fire emergency number in Dubai?
The fire emergency number is 997. Call immediately if you suspect fire in your hotel or surrounding area. Operators speak multiple languages.
How do I contact my country's embassy if there's a legal problem?
Contact your embassy or consulate on their published number (listed above). Staff can assist with visa issues, legal representation, and emergency evacuation. Have your passport number ready.
Can I use my mobile phone to make emergency calls without credit?
Yes. Emergency calls (999, 998, 997) can be made from any mobile phone, even without active credit or a SIM card, as long as the phone can connect to a network.
What should I do if I lose my passport in Dubai?
Contact your embassy immediately and file a police report. You'll need the report for passport replacement. Keep photocopies or digital scans in multiple locations to speed recovery.